Help / Faq
The ESP domain marketplace has the widest choice of new and aftermarket domain names available online today including many exclusive Premium Brand domain names that are not available in the general marketplace. We connect and partner with the world’s premium marketplaces so as to bring you the widest selection and choice of domain names in the industry.
We accept credit/debit cards, PayPal, Wire Transfer, Transferwise, Western Union, Cryptocurrency, BPay and will be installing Google and Apple Pay in the next few months.
Yes, you can contact our support desk and one of our domain brokers will be happy to work on your behalf to secure your selected domain name.
When you deal with industry experts you save time and money, we’ll negotiate the best possible price and we’ll do it fast!
No, our domain brokerage fees are paid by the domain reseller.
To prevent fraud and ghost bids form altering the outcome of the Auction process all bidders are required to pay a small holding deposit which will be fully reversed/refunded if you do not win the Auction. If you win the Auction the holding deposit will be subtracted from the total due and you are required to pay the full amount due within 48 hours.
If you have provided the required Change of Ownership information and completed your order the domain transfer process for the majority of tlds is between 2 – 24 hours as long as all domain transfer emails have been actioned by you as the new domain owner. In some rare occasions there can be delays with autherisation codes & registrar domain locks and so can take up to 5 days.
No, we have no extra charges for domain name transfers and Change Of Ownership updates.
Yes, once the domain name ownership has been transferred to you then you are able to access that domain and transfer it to any selected registrar worldwide.